東吳日記 - email writing skill (3)
(17) 修飾名詞的方式 :a. a beautiful Sunday (形容詞beautiful
修飾名詞Sunday)b. a Toy Company (名詞Toy
修飾名詞Company)c. I found a website which offers free movie tickets (形容詞子句
修飾名詞Website)d. We are offering office furniture of the best quality and at the lowest price (介系詞片語
修飾名詞furniture)
(18) enclose是用在信件(letter)上,email多改用attach。
(19) email書寫盡量用淺顯易懂的字或句型,清楚簡單是重點。
(20) 提供負面消息,不要太直接 :
I am afraid (that) I have some bad news ...
(21) 結尾就是結尾,不拖泥帶水,也不要再交代其他的事情(如BTW或FYI)。
We look forward to receiving your order.
(22) 盡量以主動語態來表達,不要用被動語態表達。
We will send sample to you within two days.
Sample will be sent to you within two days.
(23) 回覆客戶的email,切忌使用guess,會令對方有不確定的感覺。
(24) sure的用法 :
I am sure that I am falling in love.
I make sure (that) he can do it.
I am sure of his ability.
- 未完待續 -


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